1) Price and prep types (and cost of shipping or fees for retrieving from storage)?
2) Do they have adult photos of donors?
3) Do they have audio interviews with donors?
4) Do they have open ID donors and how does that work?
5) Will they ship to your home (with or without doctor approval)?
6) Can you sell back vials that you have in storage with the bank if you decide you do not need them anymore?
7) What are the family limits and how is it tracked /enforced?
8) Is there a forum for people who used the same donor to connect?
9) Is there a forum for donor conceived offspring to connect?
10) What kind of guarantees are there on counts?
11) Can I see pregnancy data for the donor (like, pregnancies reported or not)?
12) What they test for and how they test?